Privacy Policy
Last updated:
Introduction
At PoshPearl, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
When you make a purchase or create an account, we collect:
- Name and contact information (email address, phone number)
- Shipping and billing addresses
- Payment information (processed securely through Paystack)
- Order history and preferences
Automatically Collected Information
When you visit our website, we may collect:
- IP address and browser type
- Device information
- Pages visited and time spent on site
- Referral source
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send promotional emails (with your consent)
- Prevent fraud and enhance security
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors (Paystack), shipping companies, and email service providers
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information. Payment information is processed through Paystack's secure payment gateway and is not stored on our servers.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to processing of your personal information
To exercise these rights, please contact us at the email provided below.
Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@poshpearl.com
- Contact Form: Contact Us