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The app warns you before the battery runs low. If it still runs flat, power the lock through the USB-C emergency port with the included cable, or open it with the mechanical override key.

Yes. The D2Pro opens by face, palm vein, fingerprint, PIN, RFID card or key without internet. Only remote access through the app needs 2.4 GHz Wi-Fi.

Send clear front, back, edge, and frame photos of the door. Poshpearl will review the fit before installation is booked.

Poshpearl installs in Abuja and nationwide. Whether installation is free varies, so for any installation arrangement, request written terms before payment.

Installation timing depends on the door, site, quantity, and required preparation. The team confirms timing after the fit check.

Delivery is nationwide, and the customer pays the delivery fee. The cost and timeline depend on distance and the day you order. Installation outside Abuja is priced separately.

Return and refund terms must be confirmed in writing for the specific order before payment. Contact the official business email or WhatsApp line for the current policy.

There is no public discount tier. Share the quantity, city, buyer type, door requirements, and timeline to request an approved proposal.

Payment terms for large orders are not public. Any schedule or deposit requirement must appear in the approved written proposal.

The D2Pro has a verified 2-year warranty. Request the written warranty document for exact coverage, exclusions, and claim procedure.